About Telecom Solutions
Telecoms Solutions is a local business based in Warrington, Cheshire. We specialise in the provision of unified business telephony solutions to SME’s and large blue chip companies across the North West.
Established in 2017 by Steve Butler, utilising his abundant experience within the telecoms industry, Steve recognised there was a gap in the market for a business that appreciate excellent customer service and proactive account management, he didn’t want to treat his clients as purely transactional customers.
That’s why Telecom Solutions prioritise partnerships over contracts.
Our capable and professional team will provide excellent care over every interaction we have with our clients. We continually go the extra mile for new and existing customers alike.
Our vision is to be the number one unified communications company in North West, offering services like:
Broadband & fibre connectivity
Hosted or VoIP telephone systems
At Telecom Solutions, we believe that your business is where your phone is.
We will continue to provide a top-class service to businesses and enhance their business telephony and IT capabilities.
Why, What & How
Why
Most telecom providers are faceless and focus purely on the transaction.
They are one dimensional in their offer and do not understand the importance of customer service or provide the help and support businesses really need. This means they compete on price alone and results in a race to the bottom.
We understand that, in our ever-changing, increasingly technology reliant world, businesses rely on their telecoms and the pivotal role they play in helping them keep connected and deliver and maintain a high level of service.
That’s we prioritise partnerships over contracts.
This philosophy ensures we place servicing our customer’s real needs above all else, always going above and beyond what our customers expect, making life as easy as possible for them and ensuring we always deliver value beyond price.
A whole of market, unified communications specialist that prioritises
partnerships over contracts.
Our complete focus is in ensuring our customers receive value beyond price.
We achieve this by prioritising the relationship beyond the contract. By delivering the most comprehensive telecoms service, not just products, we support our clients by removing the stress and headaches often caused by telecoms and ensuring we keep their business connected.
Our highly skilled, proactive team are always on hand to provide the support and assistance our customer’s need and address any problems quickly, efficiently and with a friendly smile to boot.
What our customers say
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Leased Line, Fibre & Phone System
“Provided an excellent, rapid and proactive service”
James Price, CEO and Founder of Everything Genetic Ltd
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Mobile Handset Contract Renewal
“Excellent service from a trusted team!”
Jonathan Shire, Finance Manager, Fuzzy Duck Creative Ltd
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First-Class Service
“They are very helpful and knowledgeable and make sure you get the right deal.”
Sharon Chartress, MOOD Design
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Business Cloud Telephony Solutions
“I can’t recommend them highly enough.”
John McKenzie, John McKenzie Counselling
